The University of Texas at Austin

ITS Services Status

Past Service Interruptions: 2014

February

2/11/2014
RESOLVED : EID Admin Timing out in PROD for Some Users
2/10/2014
RESOLVED: Phishing attempts on UTmail accounts
2/10/2014
RESOLVED: Web Central test site unresponsive.
2/10/2014
RESOLVED: Wiki Service Down
2/6/2014
RESOLVED: Advisory - possible service degradation for Office 365.
2/5/2014
RESOLVED: Potential Problems Accessing Austin Disk Services
2/5/2014
RESOLVED: MySQL problems
2/4/2014
RESOLVED :TIM PROD Maintenance EXTENDED
2/4/2014
RESOLVED: UDC-B Problem in Networking Row Extension
2/3/2014
RESOLVED: RLM Network Connectivity
2/3/2014
RESOLVED: Campus Core/UDCC - Emergency Maintenance

January

1/31/2014
RESOLVED: UTBackup - Emergency Maintenance
1/30/2014
RESOLVED: University Wiki Service is down
1/30/2014
RESOLVED: UT-Virtual ESXi Server Crash
1/29/2014
RESOLVED: Emergency Border Router Maintenance - Jan 30
1/29/2014
RESOLVED:  Center for Teaching & Learning’s (CTL) Test Registration System Emergency Maintenance
1/28/2014
RESOVLED: XML Gateway Emergency maintenance Tue 28 Jan 17:30 - 18:30
1/28/2014
RESOLVED: UTBackup login timeouts
1/28/2014
RESOLVED:  XML Gateway PROD - Migration to UTLogin - Maintenance Extended
1/27/2014
RESOLVED: Emergency Border Router Maintenance
1/25/2014
RESOLVED: Campus Internet Outage
1/23/2014
RESOLVED: Upstream ISP Problems
1/23/2014
RESTORED: CTL Credit by Exam Test Registration system Emergency Maintenance
1/23/2014
RESOLVED: CTL Credit by Exam Test Registration system Emergency Maintenance
1/22/2014
RESOLVED: Imaging Service Maintenance rescheduled
1/22/2014
RESOLVED:  Resnet Wireless Emergency Maintenance
1/21/2014
RESOLVED:  Extending: TIM QUAL Maintenance
1/17/2014
RESOLVED: Possible Internet Connectivity Issue
1/17/2014
RESOLVED: Email delays overnight
1/17/2014
RESOLVED: AT&T Distributed Antenna System (DAS) Node #6 Service Issues UPDATE:
1/16/2014
RESOLVED:Pype deployment interface upgrade
1/15/2014
RESOLVED: Unplanned SmartVoice Maintenance - Jan 16th
1/14/2014
RESOLVED: CBEVO Maintenance
1/14/2014
RESOLVED:Office 365 Exchange Online users currently unable to see on-premise free/busy data
1/13/2014
RESOLVED:UT Lists EMERGENCY Maintenance extended to 02:30 AM
1/13/2014
RESOLVED:MySQL (non-CAT1 only) EMERGENCY Maint. extended until 2:30 am.
1/10/2014
RESOLVED: UT Forge Subversion access intermittent
1/10/2014
RESOLVED: UT Lists EMERGENCY Maintenance
1/10/2014
RESOLVED: MySQL (non-CAT1 only) EMERGENCY Maintenance
1/9/2014
RESOLVED: Wiki Service Down
1/4/2014
RESOLVED: Oracle Maintenance Extended

Past Service Interruptions: 2013

December

12/21/2013
RESOLVED: Adobe Connect planned maintenance
12/20/2013
RESOLVED: Blackboard Issues
12/19/2013
RESOLVED: Planned maintenance for QUAL ITS Central RAC running long
12/19/2013
RESOLVED: SmartVoice Maintenance - 12/19/2013 at 10pm
12/18/2013
RESOLVED:  Office 365 Network Issues
12/18/2013
RESOLVED:Blackboard courses disabled
12/18/2013
RESOLVED:  Campus Network Connectivity Problems
12/17/2013
RESTORED:UTBackup Web Console Issue
12/17/2013
RESOLVED:  Urgent Email Server Restart/Emergency Maintenance

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