The University of Texas at Austin

ITS Services Statuses

Past Service Interruptions: 2015


January

1/13/2015
RESTORED:ISO Selfscan Service Experiencing Timeouts
1/12/2015
RESOLVED: Multi-factor authentication issue affecting SMS users
1/12/2015
Brief interruption of access to uts.cc.utexas.edu 3:13-3:18 p.m. 1/12
1/12/2015
RESOLVED: UT Voice Mail Intermittent Forwarding Failure
1/12/2015
RESOLVED:  Registrar Registration System Experiencing Outages
1/11/2015
RESOLVED: Campus Network Maintenance
1/10/2015
RESOLVED:  Canvas- Some Users Currently Unable to login to Canvas
1/9/2015
RESTORED:Two-factor authentication outage
1/8/2015
RESOLVED:SDS-DD maintenance window EXTENDED
1/7/2015
RESOLVED: VoIP telephone issue
1/5/2015
RESOLVED: Bad anti-spam pattern caused messages to be returned to sender
1/5/2015
RESOLVED:Wiki Service Temporarily Unavailable

Past Service Interruptions: 2014


December

12/19/2014
RESOLVED: Web Central virtual hosting issues
12/19/2014
RESOLVED: UT-V storage issue
12/17/2014
RESOLVED: Emergency Disruptive Maintenance - SharePoint 2007 Search Service
12/17/2014
RESOLVED: Web Central biweekly scheduled maintenance Extension
12/12/2014
RESOLVED: Campus Computer Store unplanned maintenance
12/12/2014
RESOLVED: UT Voice Mail Access Errors
12/12/2014
RESOLVED: Emergency Maintenance of CTL’s Test Registration system
12/11/2014
RESOLVED: UT Lists service outage
12/11/2014
RESOLVED: Potential UT-V Storage Issue
12/11/2014
RESOLVED: Canvas inline Chat currently down
12/11/2014
RESOLVED: SmartVoice Maintenance 12/11, 10pm
12/11/2014
RESOLVED:  University Wiki Service unstable
12/11/2014
RESOLVED: SmartVoice Message-Waiting
12/10/2014
RESOLVED:UTprint service outage
12/10/2014
RESOLVED: Brief VoIP Outage
12/10/2014
RESOLVED: SharePoint Maintenance concluded
12/9/2014
RESOLVED: Zendesk experiencing degraded performance 09Dec2014
12/8/2014
RESOLVED: Some admins unable to access Canvas’ Zendesk instance
12/8/2014
RESOLVED:Overly broad anti-spam pattern causes 27 legitimate messages to be returned to sender
12/5/2014
RESOLVED: University Wiki Service Emergency Outage
12/5/2014
RESOLVED: SER Evacuated
12/5/2014
RESOLVED: UTLogin intermittent issues
12/4/2014
RESOLVED: UT Backup web console is unresponsive
12/1/2014
RESOLVED:UTLogin issues

November

11/27/2014
RESOLVED: TED intermittent outages
11/25/2014
RESOLVED: UT-V Issues
11/23/2014
RESOLVED:  Office of Telecommunication Services (OTS) Monitoring Tool is Unavailable
11/22/2014
RESOLVED:  Expedited, non-disruptive maintenance on the Mail Filtering Service extended to 3:00 PM
11/22/2014
RESOLVED:  Power Outage at COM
11/21/2014
RESOLVED:UTLogin intermittent issues
11/21/2014
RESOLVED:Restart of TID print server its-tidprint02
11/21/2014
Resolved: Canvas performance issue
11/20/2014
RSOLVED: UTV-V: Emergency Restart of vSphere Web Client
11/20/2014
RESOLVED: Large inbound mail backlog
11/20/2014
RESOLVED:  UTBackup Emergency Maintenance
11/20/2014
RESOLVED: University Wiki Service Emergency Outage
11/20/2014
RESOLVED: SmartVoice Unplanned Maintenance
11/20/2014
RESOLVED: DirSync issues

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