The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Statuses

Past Service Interruptions: 2015


July

7/16/2015
RESOLVED: UT Voice Mail Maintenance
7/16/2015
RESOLVED: SmartVoice Maintenance
7/15/2015
RESOLVED: Office 365 Connectivity Issues
7/14/2015
RESOLVED: Expedited non-disruptive UT Directory maintenance
7/13/2015
RESOLVED: Footprints Contact Auto Fill Error
7/12/2015
RESOLVED: HNAS node failed at 9:50AM
7/9/2015
RESOLVED: UTLogin Authentication Intermittently Failing
7/8/2015
RESTORED:Emergency TED Maintenance
7/7/2015
RESOLVED:  Office 365 Slowdown
7/1/2015
RESOLVED: Office 365 Connectivity Issue
7/1/2015
RESOLVED:  VoIP Phone Outage

June

6/30/2015
RESOLVED:EXTENDED UT Web weekly scheduled maintenance
6/30/2015
RESOLVED:EXTENDED - University Wiki Service Weekly Maintenance
6/30/2015
RESOLVED: Office 365 Performance Issues
6/30/2015
RESOLVED:  uTexas Identity Manager (TIM) Intermittent Problems Connecting to Mainframe
6/30/2015
RESOLVED: Partial CATV outage
6/30/2015
RESOLVED:  uTexas Identity Manager (TIM) PROD Expedited Maintenance
6/29/2015
RESOLVED: EXTENDED Wikis Index Maintenance
6/26/2015
RESOLVED: Issues with EID Updates to Austin Active Directory
6/26/2015
RESOLVED:  CATV outage
6/26/2015
RESOLVED:  utexas WiFi and VPN Authentication Issues
6/25/2015
RESOLVED:  Service Interruption for Stache
6/25/2015
RESOLVED:Office 365 Offline Address Book issue
6/23/2015
RESOLVED:Problems with mail to legacy mail.utexas.edu recipient
6/22/2015
RESOLVED: Canvas: Maintenance event on 06/29
6/22/2015
RESOLVED:UT Lists mail delivery and GUI access are currently down.
6/19/2015
RESOLVED: Emergency maintenance at 17:00 today
6/17/2015
RESOLVED: CATV outage
6/17/2015
RESOLVED: UTmail sign-up and management portal appears to be inoperative
6/17/2015
RESOLVED: UT Web Maintenance extended until 1 AM
6/15/2015
RESOLVED: University Wiki Service Extended to 12:00 AM
6/15/2015
RESOLVED: Office 365 - Junk Mail Filtering Issue
6/12/2015
RESOLVED: RESCORE appears to be down
6/12/2015
RESOLVED:TheToopher-based two-factor authentication service is experiencing issues.
6/11/2015
RESOLVED: Engage Portal Error
6/11/2015
RESOLVED: Box Sync Service Down / Intermittent Web Access
6/11/2015
RESOLVED: SmartVoice Maintenance 6/11
6/11/2015
RESOLVED: UTS service issue
6/5/2015
RESOLVED:  Footprints - Incoming email degraded
6/4/2015
RESOLVED: VoIP Campus Wide Phone System Outage
6/3/2015
RESTORED: UT Web Degraded
6/3/2015
RESTORED: SDS database and MySDS inaccessible

May

5/27/2015
RESOLVED:  UTprint SQL Updates Today
5/26/2015
RESOLVED: Local Weather Radar video
5/24/2015
RESOLVED: Adobe Connect 9.3 upgrade
5/24/2015
RESOLVED: Universal Command errors beginning overnight
5/24/2015
RESOLVED: uTexas Identity Manager (TIM) PROD Experiencing Problems Connecting to the Mainframe
5/23/2015
RESOLVED: UT-V vCenter Access Issue
5/20/2015
RESOLVED: Problem with ID Card Center Updates to BACS
5/20/2015
RESOLVED: Problems with mainframe file transfers and centrally printed reports

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