The University of Texas at Austin

ITS Services Statuses

Past Service Interruptions: 2009


January

1/21/2009
RESTORED: SFTP and WebDAV connectivity to Austin Disk Services
1/19/2009
Restored:  Austin Disk Service emergency failover.
1/18/2009
RESTORED: SFTP for Austin Disk Services Unavailable
1/18/2009
RESTORED: COLD FUSION (web.austin.utexas.edu)
1/16/2009
RESTORED: Web.austin.utexas.edu problems
1/11/2009
Austin Dusk and AEMS
1/7/2009
RESTORED : Blackboard is down for maintenance upgrade.
1/6/2009
RESTORED : Blackboard down for Oracle upgrade.
1/5/2009
Restored: IMAP connectivity to AEMS is currently unavailable
1/3/2009
RESTORED: Austin Disk Services Extended Maintenance

Past Service Interruptions: 2008


December

12/19/2008
RESTORED: Austin Disk Issues
12/18/2008
RESTORED: Netscaler Failover affecting UTDIRECT and MAINFRAME
12/18/2008
Restored: Austin Disk Services SFTP
12/17/2008
RESTORED: TIM Maintenance effecting EID Tools
12/17/2008
RESTORED :  EID Creation in the Self Help Suite is Malfuntioning
12/15/2008
Restored:  DEVELOP Complete
12/13/2008
RESTORED: Blackboard Logins
12/12/2008
RESTORED: Blackboard Maintenance
12/10/2008
Restored:  Blackboard emergency maintenance
12/10/2008
Blackboard Interruptions
12/5/2008
RESTORED: SmartVoice interruptions
12/4/2008
RESTORED: Austin Exchange Messaging Tools
12/4/2008
RESTORED:  SFTP Service
12/4/2008
RESTORED: Maintenance on UT Directory
12/3/2008
RESTORED: Austin ColdFusion Internet Services Down
12/2/2008
RESTORED: Wireless Network
12/2/2008
RESTORED: EID Tools

November

11/29/2008
RESTORED: AEMS Mail01 Service Interruption
11/26/2008
ID management system
11/24/2008
ColdFusion service down
11/24/2008
Webmail Messages not being delivered
11/21/2008
RESOLVED: Blackboard Grade Center Problems Reported
11/18/2008
Credit Card Processing Outage
11/14/2008
Cold Fusion service
11/12/2008
Resolved: Mainframe printing problem
11/10/2008
Oracle Database Issue
11/6/2008
RESTORED: Austin Disk Unplanned Maintenance
11/6/2008
RESTORED: Campus E-mail Slowdown
11/6/2008
RESTORED: Telephone and SmartVoice Interruptions

October

10/31/2008
RESTORED: UMBS (mail.utexas.edu) Service Interruption
10/31/2008
RESTORED: Virtual Services Interruption
10/30/2008
RESTORED: Intermittent Credit Card Processing Delays
10/28/2008
RESTORED: Processing of Credit Card Payments Interrupted
10/28/2008
UPDATED: Webmail Emergency Maintenance
10/28/2008
RESTORED: Webmail Extended Maintenance
10/24/2008
FTP Server Interruption
10/23/2008
RESTORED: Emergency Austin Services Maintenance
10/22/2008
Austin Disk Services Unplanned Maintenance
10/21/2008
RESTORED: Austin Disk SFTP Service Interruption
10/21/2008
RESTORED: AEMS Service Interruption

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* ITS Help and Service Desk

* Call us at 512-475-9400

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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!