The University of Texas at Austin

ITS Services Status

Past Service Interruptions: 2008

February

2/8/2008
RESTORED: ColdFusion Service Interruption
2/8/2008
RESTORED: Road Runner Blocking E-mail from UT Austin
2/6/2008
Austin Exchange Messaging Service (AEMS) Slowdown
2/1/2008
Austin Exchange Messaging Service Intermittent Interruption

January

1/28/2008
Scattered Power Outage Affects FAC, Labs
1/28/2008
RESTORED: Trouble Accessing WebSpace Files
1/27/2008
UPDATE: WebSpace Weekend Downtime
1/25/2008
UPDATED: Online Calendar Application Unavailable
1/23/2008
RESTORED: UT Direct Development Service Interruption
1/22/2008
RESTORED: Enterprise Directory Service Interruption
1/18/2008
RESTORED: Enterprise Directory Service Interruption
1/17/2008
Service Restored: Austin Disk Services (austin.utexas.edu) Unavailable
1/16/2008
RESTORED: Network Outage for Some Remote Sites in Austin
1/15/2008
Enterprise Directory Service Interruption
1/11/2008
UTS and WWW Mail Slowdown
1/7/2008
RESTORED: Basic (UMBS) E-Mail Unable to Create New Accounts
1/3/2008
RESTORED: Oldcourses on Blackboard (oldcourses.utexas.edu) Unavailable
1/3/2008
RESTORED: Telephone Service Interruption in Stadium

Past Service Interruptions: 2007

December

12/17/2007
Premium E-mail (AEMS) Public Folders Not Available in OWA or Entourage
12/16/2007
Austin BlackBerry Services Self-Service Tool Unavailable
12/13/2007
RESTORED: VPN (Virtual Private Network) Unavailable
12/6/2007
RESTORED: EID Log-in to Library System Unavailable
12/6/2007
RESTORED: Cold Fusion Service Slow
12/4/2007
RESTORED: UT Lists E-Mail Delivery Interruption
12/3/2007
Unix Web Publishing Not Creating New Accounts
12/3/2007
Enterprise Directory LDAP Queries Temporarily Slow

November

11/30/2007
RESTORED BlackBoard (courses.utexas.edu) Unavailable
11/29/2007
Group E-mail Service Interruption
11/25/2007
EID Feed to Active Directory Interrupted
11/16/2007
RESTORED: MySQL Services are Unavailable
11/15/2007
EID Feed to Active Directory Interrupted
11/15/2007
Austin Disk Services (austin.utexas.edu) Connectivity Problems
11/3/2007
RESTORED: Premium (Exchange) E-mail

October

10/30/2007
Basic E-mail (mail.utexas.edu) Service Interruption
10/23/2007
Blackboard unavailable
10/17/2007
UPDATE: Blackboard (courses.utexas.edu) unavailable
10/5/2007
RESTORED: Basic E-mail (mail.utexas.edu) Service Interruption
10/1/2007
RESOLVED: Problems Connecting to Basic E-mail (mail.utexas.edu)

September

9/28/2007
RESOLVED: BlackBerry Sending Issue
9/20/2007
RESTORED: Blackboard (courses.utexas.edu) Unavailable
9/18/2007
RESTORED: Oracle Database Issue
9/18/2007
Windows Terminal Services (WTS) Displays Incorrect Name on Client Computers
9/17/2007
RESTORED: Performance Issue for Wireless Network Login
9/7/2007
RESTORED: XML Gateway and Shibboleth Services
9/7/2007
RESTORED: Blackboard Login Problems
9/6/2007
RESTORED: ITS Printing Service Outage
9/4/2007
RESTORED: Campus E-mail Slow

August

8/28/2007
RESTORED: Premium (Exchange) E-mail
8/28/2007
Some Titles in UT Directory Incorrectly Listed
8/24/2007
Blackboard (courses.utexas.edu) Login Delays

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