The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Statuses

Past Service Interruptions: 2010


July

7/2/2010
RESOLVED:Blackboard performance issues
7/2/2010
RESOLVED: PyPE unplanned maintenance - Today, July 2, 5-6pm
7/1/2010
RESOLVED: restricted.utexas.edu Certificate Updated
7/1/2010
RESOLVED: Unplanned maintenance for *DEFINE Internals/Enterprise Workflow

June

6/30/2010
RESOLVED: SmartVoice Maintenance on 07/01/10
6/30/2010
RESOLVED: Unplanned Maintenance - *DEFINE Internals/Enterprise Workflow
6/30/2010
RESTORED:Unplanned SharePoint Maintenance: Index Server Errors
6/29/2010
RESTORED Remedy service in need of a restart
6/28/2010
RESOLVED:Unplanned courses.utexas.edu maintenance, 6AM on 7/1
6/28/2010
RESOLVED: Mainframe Green Output backlog
6/25/2010
RESOLVED: Unplanned Austin Disk Maintenance 6/27
6/24/2010
RESOLVED:UMBS user database problems
6/22/2010
RESOLVED: Windows Terminal Services (WTS)
6/21/2010
RESOLVED: Partial IP Phone service outage
6/19/2010
RESOLVED:  Austin Windows Terminal Services Intermittent Interruptions
6/18/2010
RESOLVED: Austin Windows Terminal Services
6/18/2010
RESOLVED:  DEFINE Internals/Enterprise Workflow Unplanned Maintenance
6/17/2010
RESTORED:Cable Cut at Jester
6/17/2010
RESOLVED: ISP Maintenance - 6/17-6/18
6/16/2010
RESOLVED: EID Self-Service and Admin Webapp Server Certificate Problems
6/16/2010
RESOLVED: One node of Windows Terminal Svc. unresponsive
6/16/2010
RESOLVED:  Unplanned DMG Maintenance
6/15/2010
RESOLVED:  Brief EID System Password Reset Failure
6/14/2010
RESOLVED: Unplanned problem with IP phone feature keys
6/13/2010
RESOLVED:Blackboard Grade Center unavailable.
6/11/2010
RESTORED:Planned Maintenance of selfscan (SAINT), Friday, 06/11
6/10/2010
RESOLVED: Issues with Blogs, Wikis, and utforge
6/8/2010
RESOLVED: Power problems across campus
6/8/2010
RESOLVED: SQL02 Failover
6/8/2010
RESOLVED: uTexas Identity Manger TEST environment outage
6/7/2010
RESOLVED: Austin Windows Terminal Services Unplanned Outage
6/7/2010
RESOLVED:  Adobe Connect Outage
6/7/2010
RESOLVED:  SQL02 Emergency Failover
6/7/2010
RESOLVED:Remedy service restart
6/5/2010
RESOLVED: UT Imaging System Planned Maintenance
6/4/2010
RESOLVED: WEBMX service is not responding.
6/4/2010
RESOLVED:Restarting blackboard server
6/2/2010
RESOLVED:  Austin Windows Terminal Services’ node TS01
6/1/2010
RESOLVED:Uplanned maintenance for *DEFINE Internals/Enterprise Workflow

May

5/28/2010
RESOLVED: Wireless Network Problems
5/27/2010
RESOLVED:  Document Repository upload/download unavailable
5/27/2010
CANCELLED: Maintenance of selfscan (SAINT), Friday, May 28, 2010
5/27/2010
RESTORED: WTS experiencing slowdown
5/26/2010
RESOLVED: Network maintenance Wednesday 5/26 7.00-7.30AM
5/26/2010
RESTORED: Webmail cannot connect to UMBS
5/25/2010
Resolved:SmartVoice Maintenance on 05/27
5/25/2010
RESOLVED: Unplanned UMBS maintenance on Wednesday, 5/26, 7:00 - 8:00 AM
5/24/2010
CANCELED:  Unnplanned UMBS Maintenance
5/24/2010
RESOLVED: Emergency Remedy restart required.
5/24/2010
RESOLVED:Austin Disk Services Provisioning Utilities Unavailable

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