The University of Texas at Austin

ITS Services Statuses

Past Service Interruptions: 2009


August

8/18/2009
Webspace timeout errors / Service restored
8/18/2009
Service restored / Trouble with C.P.S. printing
8/17/2009
Trouble with JIRA/service restored
8/16/2009
wikis.utexas.edu errors
8/12/2009
Central Credit Card Processor Issues
8/11/2009
wikis.utexas.edu Maintenance
8/2/2009
RESTORED: AEMS and Austin Disk fail over
8/1/2009
Blackboard down for upgrade

July

7/31/2009
Remedy Production Client Crash Issues (RESTORED)
7/30/2009
RESTORED: Remedy Production Server (ASPIRIN)
7/29/2009
RESTORED:  TIM servers ( idmanager1,4 & 6)
7/27/2009
RESTORED:  Austin Disk Services Interruption
7/23/2009
Blackboard Unavailable
7/23/2009
RESTORED:  XML Gateway emergency downtime
7/11/2009
RESOLVED: UT Lists
7/9/2009
RESTORED: Stellent Content Management
7/9/2009
Service Restored/ C.P.S. printing sub-system problem
7/8/2009
Service Restored/Help Desk Call Distribution System
7/7/2009
Oracle production service interruption
7/1/2009
RESOLVED:  U.T. Lists mailing list slowdown
7/1/2009
RESTORED:  Ironport   backlogs delaying incoming e-mail

June

6/30/2009
RESTORED: Intermittent Virtual Private Network Outage
6/24/2009
Austin Disk Services failover/service restored
6/23/2009
RESTORED: ironport backlogs delaying incoming e-mail
6/17/2009
BMC AR System E-Mail / service restored
6/15/2009
RESTORED: Remedy down
6/11/2009
RESTORED:  WebSpace Down
6/8/2009
RESTORED:  SharePoint Maintenance
6/4/2009
Austin disk Webdav
6/3/2009
Blackboard Problems/Service restored
6/2/2009
Google Slowdown
6/1/2009
RESTORED:  UTexas Id-Manager Service
6/1/2009
RESTORED:  UT Direct Login
6/1/2009
RESTORED:  GPO replication issue in Active Directory

May

5/31/2009
Various UDC Services Down
5/27/2009
RESTORED: Blackboard Service
5/26/2009
Blackboard Upgrade
5/22/2009
Service Restored / UTDirect EID Authentication
5/22/2009
idmanager.its.utexas.edu
5/21/2009
RESTORED:  Urchin Web statistics server
5/21/2009
Service Restored / EID Administrative Web App. problems
5/21/2009
Service restored/memory errors on ITS Remedy mid-tier
5/20/2009
Restored: Remedy Web Server Issues
5/19/2009
RESTORED:  Webspace problem
5/18/2009
RESTORED: Telephone System Outage
5/14/2009
Possible ISP Problem
5/13/2009
RESTORED: Austin Windows Terminal Services
5/13/2009
Active Directory EID Feed
5/12/2009
Access to AEMS / Service Restored
5/9/2009
Internet2 Outage

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