The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Statuses

Past Service Interruptions: 2010


May

5/23/2010
RESOLVED: Austin Disk Cluster Planned Maintenance Extended
5/22/2010
RESOLVED:  UMBS IMAP Problems
5/22/2010
RESOLVED: UMBS Planned Maintenance extended
5/19/2010
RESOLVED: Unplanned maintenance: backup server verges
5/19/2010
RESOLVED: production remedy emergency mid-tier restart
5/18/2010
RESOLVED: Outage for non-AEMS messaging on blackberry devices
5/17/2010
RESOLVED:Unplanned Voice Maintenance
5/14/2010
RESOLVED: UT Direct maintenance
5/14/2010
RESOLVED AEMS (mail03) slowdowns
5/12/2010
RESOLVED: Scheduled maintenance for backup server
5/12/2010
RESOLVED : Unplanned maintenance on U.T. direct
5/11/2010
RESOLVED: Webcentral is experiencing slowdowns.
5/10/2010
RESOLVED: AEMS is experiencing login problems
5/10/2010
RESOLVED:  Unplanned Apollo Maintenance
5/7/2010
RESOLVED: Unplanned maintenance on Blackboard servers
5/7/2010
RESOLVED:One of the Blackboard servers is running slow
5/6/2010
RESOLVED: Maintenance for Fat Cookie Redirect Script, Friday May 7
5/6/2010
RESOLVED:TSC Tools Slow
5/6/2010
RESOLVED: PyPE deployment failures
5/5/2010
RESOLVED:Remedy Unplanned Maintenance
5/5/2010
RESOLVED:XML Gateway Unplanned Maintenance
5/3/2010
RESOLVED:  Windows Terminal Services is experiencing connection issues
5/3/2010
RESOLVED;  Application Registry unavailability
5/3/2010
RESOLVED:  Remedy email engine shut down
5/3/2010
RESOLVED: UT Direct Planned Maintenance Extended

April

4/30/2010
RESOLVED:Austin Disk Services Failover
4/29/2010
RESOVLED:Blackberry server reboot (unplanned outage)
4/29/2010
RESOLVED:Remedy service restart required tonight
4/28/2010
RESOLVED:Webspace hung, restarting
4/28/2010
RESOLVED:Unplanned SharePoint Maintenance: Wednesday, April 28, 2010 at 11pm
4/27/2010
RESOLVED: Unplanned maintenance to Enterprise Workflow
4/27/2010
RESOLVED: AEMS: Mail03 having problems
4/26/2010
RESOLVED: Vdesk login issues
4/26/2010
RESOLVED: WTS experiencing connectivity issues
4/26/2010
RESOLVED:  Python Production Environment Deployment
4/25/2010
RESOLVED: UTDIRECT having problems doing EID authentication
4/22/2010
Resolved:SMF vDesk problems
4/21/2010
RESOLVED:  Austin Windows Terminal Services Outage
4/19/2010
RESOLVED: Unplanned Austin Disk Maintenance
4/18/2010
RESOLVED: UT Direct Search Maintenance extended
4/16/2010
RESOLVED : Unix-based virtual hosting mail outage
4/15/2010
RESOLVED:Document Repository server downtime
4/14/2010
RESOLVED:  Remedy mid-tier restart required
4/14/2010
RESOLVED:  Blackboard’s Problems
4/14/2010
RESOLVED: Wikis.utexas.edu error
4/13/2010
RESOLVED: wikis.utexas.edu errors
4/13/2010
RESOLVED: Enterprise Directory Service Interruption
4/12/2010
RESOLVED:  Unplanned maintenance for SAINT (selfscan)
4/12/2010
RESOLVED: Unplanned maintenance for the Electronic Inbox
4/12/2010
RESTORED: webAgent Planned Maintenance

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