The University of Texas at Austin

ITS Services Status

Past Service Interruptions: 2008

March

3/18/2008
RESTORED: Austin Exchange Messaging Service Unavailable
3/10/2008
Austin Exchange Messaging Service Interruption
3/10/2008
ITS Printing Service Unavailable
3/7/2008
RESTORED: uTexas Identity Manager Service Interruption
3/7/2008
UT Direct URL Issue
3/6/2008
Voice Mail Service Interruption
3/6/2008
Yahoo Mail Slowdown
3/6/2008
Internet Service Interruption
3/6/2008
Premium E-mail and Calendar (AEMS) Unavailable

February

2/26/2008
Mainframe Connectivity Issues
2/21/2008
RESTORED: Blackboard Servers Briefly Unavailable
2/18/2008
RESTORED: Restricted Wireless (802.1x) Login Problem
2/17/2008
RESTORED: ActiveSync connections for Premium Exchange E-mail users
2/12/2008
RESTORED: Blackberry Service Interruption
2/11/2008
RESTORED: Premium E-mail (AEMS) Public Folders Not Accessible
2/8/2008
RESTORED: Austin Disk Service Delay
2/8/2008
RESTORED: ColdFusion Service Interruption
2/8/2008
RESTORED: Road Runner Blocking E-mail from UT Austin
2/6/2008
Austin Exchange Messaging Service (AEMS) Slowdown
2/1/2008
Austin Exchange Messaging Service Intermittent Interruption

January

1/28/2008
Scattered Power Outage Affects FAC, Labs
1/28/2008
RESTORED: Trouble Accessing WebSpace Files
1/27/2008
UPDATE: WebSpace Weekend Downtime
1/25/2008
UPDATED: Online Calendar Application Unavailable
1/23/2008
RESTORED: UT Direct Development Service Interruption
1/22/2008
RESTORED: Enterprise Directory Service Interruption
1/18/2008
RESTORED: Enterprise Directory Service Interruption
1/17/2008
Service Restored: Austin Disk Services (austin.utexas.edu) Unavailable
1/16/2008
RESTORED: Network Outage for Some Remote Sites in Austin
1/15/2008
Enterprise Directory Service Interruption
1/11/2008
UTS and WWW Mail Slowdown
1/7/2008
RESTORED: Basic (UMBS) E-Mail Unable to Create New Accounts
1/3/2008
RESTORED: Oldcourses on Blackboard (oldcourses.utexas.edu) Unavailable
1/3/2008
RESTORED: Telephone Service Interruption in Stadium

Past Service Interruptions: 2007

December

12/17/2007
Premium E-mail (AEMS) Public Folders Not Available in OWA or Entourage
12/16/2007
Austin BlackBerry Services Self-Service Tool Unavailable
12/13/2007
RESTORED: VPN (Virtual Private Network) Unavailable
12/6/2007
RESTORED: EID Log-in to Library System Unavailable
12/6/2007
RESTORED: Cold Fusion Service Slow
12/4/2007
RESTORED: UT Lists E-Mail Delivery Interruption
12/3/2007
Unix Web Publishing Not Creating New Accounts
12/3/2007
Enterprise Directory LDAP Queries Temporarily Slow

November

11/30/2007
RESTORED BlackBoard (courses.utexas.edu) Unavailable
11/29/2007
Group E-mail Service Interruption
11/25/2007
EID Feed to Active Directory Interrupted
11/16/2007
RESTORED: MySQL Services are Unavailable
11/15/2007
EID Feed to Active Directory Interrupted
11/15/2007
Austin Disk Services (austin.utexas.edu) Connectivity Problems
11/3/2007
RESTORED: Premium (Exchange) E-mail

October

10/30/2007
Basic E-mail (mail.utexas.edu) Service Interruption

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