The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Statuses

Past Service Interruptions: 2010


January

1/28/2010
RESTORED: Natural on the Web bug fixes
1/28/2010
RESTORED: Campus Internet Service Interruption
1/28/2010
RESTORED:  Unplanned maintenance for mysqldb.its.utexas.edu beginning Feb 1, 2010 5:15 pm
1/27/2010
RESTORED:  Blackboard: One server restarted
1/27/2010
RESTORED: Storage Filers Rosen and Guilden Undergoing Unplanned Maintenance
1/27/2010
RESTORED: IP-based virtual hosting maintenance 07:45-07:46 Thur Jan 28
1/27/2010
RESTORED: webcms.utexas.edu Web server restart 7:30 a.m. Thu Jan 28
1/27/2010
RESTORED: Blackboard: one server has problem
1/27/2010
RESTORED:  Remedy Email is currently offline
1/26/2010
RESTORED: Unplanned Maintenance on Storage filer rosen
1/25/2010
RESTORED:Emergency stop of AR Email Engine
1/25/2010
RESTORED:Resource conservation mode on outbound IronPorts this morning
1/25/2010
RESTORED:MAIL02 AEMS performance issues
1/25/2010
RESTORED:Blackboard: one server being restarted
1/23/2010
RESTORED: Unplanned Remedy service restart required.
1/22/2010
RESTORED: Voice Auto Attendant
1/21/2010
RESTORED: WebSpace unresponsive
1/21/2010
RESTORED: Unplanned maintenance for Storage Consolidation Filer rosen
1/21/2010
RESTORED: Unplanned maintenance for Storage Consolidation Filer
1/19/2010
RESTORED: Response issues with www.utexas.edu from outside clients
1/19/2010
RESTORED: Selfscan (SAINT) Unavailable January 20, 1:30PM - 5:30PM
1/18/2010
RESTORED: Outbound e-mail delays since Friday evening
1/14/2010
RESTORED:TRECS testing the campus cable and Housing & Foods cable
1/14/2010
RESTORED:Unplanned maintenance for Mysoft VM Friday, January 15, 2010
1/14/2010
RESOLVED: Possible problem with wireless quarantine status page
1/13/2010
RESTORED: Unplanned Maintenance: Wireless Bandwidth Enforcement
1/13/2010
RESTORED: Unplanned SharePoint Maintenance: Wednesday, January 13, 2010 from 10pm-11pm
1/13/2010
RESTORED: Unscheduled Webmail maintenance
1/13/2010
RESTORED: Blackboard: problems
1/13/2010
RESTORED : CATV outage
1/12/2010
RESTORED: Unplanned SmartVoice Maintenance
1/12/2010
RESTORED: Unplanned Maintenance: AIT Splunk Server
1/12/2010
RESTORED: Broker Timeouts
1/12/2010
RESTORED: Mainframe database PRD4 is down
1/11/2010
RESTORED: Unplanned maintenance for UMBSDB and WebmailDB starting Jan 11 1:30pm ending Jan 11 2pm
1/11/2010
RESTORED:  VRTL10 Unplanned Maintenance
1/11/2010
RESTORED: Web Central (www.utexas.edu ONLY) LDAP connectivity issues
1/11/2010
Emergency SmartVoice Maintenance
1/10/2010
RESTORED:Austin Blackberry Services Outage
1/10/2010
RESTORED:Adobe Connect service outage
1/10/2010
RESTORED: Sharepoint outage
1/10/2010
RESTORED:UMBS (mail.utexas.edu) is currently unavailable
1/10/2010
RESTORED:Campus Network Maintenance
1/10/2010
RESTORED:Planned maintenance for SQL 2005 Cluster Extended
1/9/2010
RESTORED:Resnet subscription page not working
1/8/2010
RESTORED: LEARN Maintenance - Saturday, January 9, 2010
1/8/2010
RESTORED: Emergency ISP Maintenance
1/8/2010
Restored:Upgrade of other Blackboard Production servers
1/7/2010
RESTORED :Unplanned UT Lists maintenance 07:30 - 07:40 Friday Jan 8 2010
1/7/2010
RESTORED:Blackboard: Update Downtime Extended

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* UT Service Desk

* Call us at 512-475-9400

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