The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Statuses

Past Service Interruptions: 2015


April

4/3/2015
RESOLVED: No Calling Number display for some AT&T Wireless customers
4/1/2015
Internet outage

March

3/31/2015
RESOLVED: UDC-B Refresh Migration
3/30/2015
RESOLVED: WorldSpace Maintenance
3/30/2015
RESOLVED:Google Apps Status Alert
3/27/2015
RESOLVED: Austin Disk backups issue
3/25/2015
RESOLVED: Emergency maintenance for SharePoint 2010 service Extension
3/24/2015
RESOLVED: Weekly Wikis Maintenance
3/24/2015
RESOLVED: VoIP Session Border Controller (SBC) switchovers today…
3/23/2015
RESOLVED: High error rate on UDC-B a primary network link
3/18/2015
RESOLVED: Web Central Biweekly Scheduled Maintenance extended
3/12/2015
RESOLVED: XML Gateway emergency maintenance
3/12/2015
RESOLVED: SmartVoice Maintenance 3/12
3/11/2015
UTprint Uniprint 9 Upgrade
3/10/2015
RESOLVED: SharePoint 2013 service degradation
3/10/2015
RESOLVED: UT Box unavailable
3/7/2015
RESOLVED: www.utexas.edu service interruption
3/5/2015
RESOLVED: Users unable to log into Selfscan
3/5/2015
RESOLVED: University Wiki Service slow or unresponsive
3/4/2015
RESOLVED: Some Web Central custom domain sites experiencing outages
3/4/2015
RESOLVED: University Wiki Service slow or unresponsive
3/4/2015
RESOLVED: UTDirect unresponsive
3/3/2015
RESOLVED: UT-V host issue
3/3/2015
RESOLVED: University Blogs Service Unavailable
3/3/2015
RESOLVED: Problem claiming personal digital certificates
3/2/2015
RESOLVED: uTexas Identity Manager (TIM) PROD Experiencing Delays
3/2/2015
RESOLVED: UT Lists mailing list service unavailable

February

2/26/2015
RESOLVED: Unable to Log In to UTBox
2/24/2015
RESOLVED: University Wiki Service intermittently unavailable
2/24/2015
RESOLVED: Inbound email backlog, apparently related to heavy load on Active Directory
2/24/2015
RESOLVED: Active Directory under heavy load
2/24/2015
RESOLVED:Password Resets to Active Directory Delayed
2/23/2015
RESOLVED:University Wiki Service offline
2/21/2015
RESOLVED:  WorldSpace: Emergency Maintenance
2/20/2015
RESOLVED: MSSQL SQL01 Cluster:  Emergency Outage
2/19/2015
Reporting features on ironsides hung, rebooting
2/19/2015
RESOLVED: Inbound email delays due to extremely large influx of email
2/19/2015
RESOLVED: UTLogin issues
2/18/2015
RESOLVED: Austin Active Directory performance issues
2/18/2015
RESOLVED:Urgent Email - unresponsive
2/17/2015
RESOLVED: TRAC link to AEMS service unavailable
2/17/2015
RESOLVED: Austin Active Directory performance issues
2/17/2015
RESOLVED: Active Directory Password Resets Delayed
2/17/2015
RESOLVED:Email delays between on-premises AEMS and Office 365
2/17/2015
RESOLVED:UTLogin outage
2/17/2015
RESOLVED: Campus Wide Power Outages Under Investigation
2/16/2015
Bulk Email maintenance from 5:15pm - 5:50pm
2/16/2015
RESOLVED:  SharePoint 2010 Experiencing Issues
2/15/2015
RESOLVED: Connections to mainframe inconsistent
2/14/2015
RESOLVED:unplanned service disruption SDS-DD 1pm

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