The University of Texas at Austin

ITS Services Statuses

Past Service Interruptions: 2014


October

10/8/2014
RESOLVED:  UTLogin Servers Restarted
10/6/2014
RESOLVED:UT-V Issue
10/3/2014
RESOLVED:Qualtrics: REPLY - TO field errors
10/3/2014
RESOLVED: Sluggish performance on one of our inbound email security appliances
10/3/2014
RESOLVED:  Emergency Maintenance for Urgent Notification System
10/2/2014
RESOLVED: Canvas: Issues rendering Crocodoc previews in Speedgrader
10/2/2014
RESOLVED::Toopher outage
10/1/2014
RESOLVED: Wikis slow/unresponsive
10/1/2014
RESOLVED: Delays in updates to TED

September

9/30/2014
RESOLVED: Appsbuild Servers Maintenance
9/30/2014
RESTORED: University Wiki Service brief outage
9/29/2014
RESOLVED: Canvas: RecordUploadPlayback of media gives error or sticks on “Loading…”
9/29/2014
RESOLVED: Expedited: Non-Disruptive Red Hat Enterprise Linux security patching for CVE-2014-7169
9/26/2014
RESOLVED: Austin Disk Connectivity Issues
9/26/2014
RESOLVED:high CPU in virtual hosting environment
9/25/2014
RESOLVED: Update to java webapps on utdirect.utexas.edu
9/25/2014
RESOLVED: Expedited: Non-Disruptive RedHat Enterprise Linux security patching
9/24/2014
RESOLVED: University Wiki Service down
9/23/2014
RESOLVED: Update to java webapps on qual.its.utexas.edu
9/19/2014
RESOLVED: Emergency Maintenance: XML Gateway
9/19/2014
RESOLVED: Expedited Non-Disruptive Maintenance: UT Direct
9/19/2014
RESOLVED:University Wiki Service being restarted
9/19/2014
RESOLVED: Reboot for PHAROS UTPrint server
9/17/2014
RESOLVED. VoIP Switch Outage
9/17/2014
RESOLVED: Austin Active Directory Domain Controller (DC01) Reboot
9/16/2014
RESOLVED: Media recording in Canvas not working currently
9/16/2014
RESOLVED: Expedited non-disruptive maintenance (AEMS/MSOL)
9/16/2014
RESOLVED Non-Disruptive UT-V maintenance extended
9/16/2014
RESOLVED: UT Direct PDF Generator
9/11/2014
RESOLVED: Intermittent delays in updates to TED
9/11/2014
SmartVoice Maintenance
9/11/2014
RESOLVED: Wikis Service Being Restarted
9/11/2014
RESOLVED:Deprecating selected older, weaker SSL ciphers for Canvas
9/10/2014
RESOLVED:SDS-DD Emergency maintenance
9/9/2014
RESOLVED: University Wiki Service responding slowly
9/8/2014
RESOLVED:  Office 365 Outlook Web App hyperlinks not clickable
9/4/2014
RESOLVED: Video Security Maintenance
9/4/2014
RESOLVED: Emergency Maintenance: Software Distribution and Sales Service
9/4/2014
RESOLVED: Inbound email delays
9/4/2014
RESOLVED: Emergency Maintenance for UTBackup Service
9/3/2014
RESOLVED: University Wiki Service outage
9/2/2014
RESOLVED UTBackup CP01 unresponsive

August

8/28/2014
RESOLVED: Secure Cookie Error
8/28/2014
RESOLVED: Inbound email backlog
8/28/2014
RESOLVED:  Office 365 customers unable to access Exchange services from off-campus
8/28/2014
RESOLVED: BACS Badge Updates Stalled!
8/27/2014
RESOLVED: UTLogin problems
8/27/2014
RESOLVED: Emergency Maintenance for Urchin Analytics
8/26/2014
RESOLVED:UTLogin problems
8/26/2014
RESOLVED: Blackboard course load issues

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* ITS Help and Service Desk

* Call us at 512-475-9400

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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!