The University of Texas at Austin

ITS Services Status

RESTORED: Enterprise Directory unavailable, affecting other systems

Service Restored

Service was restored at approximately 8:20 p.m. on Monday, August 11.


The UT EID Self-Service Tools and the UT EID Administrative Tools performance is being impacted by the unavailability of the uTexas Enterprise Directory (TED).  The Web applications are responding, but since certain functions make connections to TED, those processes are timing out/unavailable. The UMBS pages also continue to be affected. ITS is continuing to work to resolve the situation.


The UT EID Self-Service and Administrative tools became unavailable at approximately 5:09 p.m. on Monday, August 11, 2008. The uTexas Enterprise Directory is also reported to be unavailable. This is impacting other systems, such as the UMBS user management interface. ITS staff are working to resolve the situation.

Last updated on Aug 12, 2008 8:16 AM