The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Status


RESTORED: AEMS Account Management Issues
Service Restored

RESTORED: Between 3:35 and 3:46 p.m. on Wednesday, September 10, 2008, the AEMS (Austin Exchange Messaging Service) account management tools in TRAC began to time out. Departmental account owners were unable to make updates to accounts. The service has been restored and is functioning normally.


Last updated on Sep 10, 2008 3:48 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!