The University of Texas at Austin
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ITS Services Status

RESOLVED: Mainframe Slowdown
Service Restored

The problem has been resolved and service response times have returned to normal.

On Tuesday, October 21, 2008, at approximately 11:16 a.m., the mainframe began experiencing an unusually high load, leading to slow response times and associated timeout errors while using UT Direct and mainframe applications. The problem is currently under investigation.

Last updated on Oct 22, 2008 10:12 AM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!