The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status

UPDATED: Webmail Emergency Maintenance
Service Functioning, Temporary Solution in Place

On Monday, January 12, 2009, the latest version of Webmail will move fully into production and be available at

As of November 4, 2008, ITS has continued to investigate the issues associated with the Webmail upgrade, and is working toward a possible re-launch for mid-December.

As of Wednesday, October 29, 2008, the Webmail upgrade has been postponed. ITS is working to investigate the difficulties encountered with the upgrade, and will reschedule the rollout as soon as the problems are resolved. In the meantime, users can access the older version of Webmail at

As of 1:50 p.m., the old version of Webmail has been temporarily moved back to, since the old version is not experiencing problems.

The situation with the new version continues to be under investigation. ITS plans to post updates regarding the situation as soon as information becomes available, preferably no later than Wednesday, October 29.

As of 12:30 p.m., ITS is still investigating the situation and performing maintenance work as needed.

On Tuesday, October 28, 2008, at 8:51 a.m., Webmail became unavailable so ITS could perform emergency maintenance. The old version of Webmail located at is unaffected and is still available.

Last updated on Jan 7, 2009 1:20 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!