The University of Texas at Austin

ITS Services Status

RESTORED: Netscaler Failover affecting UTDIRECT and MAINFRAME

Service Restored

The service has been restored at 12:25 pm on 12/18/2008


Staff are working to resolve this situation by 1 p.m. ITS will update this alert when the system is restored.


At 10:45 a.m. on 12/18/2008,  a Netscaler Failover occurred affecting UTDIRECT and MAINFRAME logons. This has created a backlog, which is slowing the logon process.

Last updated on Dec 18, 2008 4:08 PM