The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status

RESTORED: Blackberry outage for AT&T/Cingular users
Service Restored

At 4:41 p.m. on 02/02/09,  AT&T has restored the Austin Blackberry services.  They have synchronized properly.

An outage on AT&T’S data network is the cause of the Blackberry outage for AT&T subscribers. It is affecting other AT&T users as well (iPhones,etc)

At approximately 9:18 a.m. on 02/02/09, the Blackberries that use AT&T or Cingular may have an error displayed on them that says ‘Data Connection Refused’. Users may be experiencing dropped connections. This problem has been reported to the service manager and is being investigated.

Last updated on Feb 3, 2009 10:29 AM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!