The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status


RESTORED: Austin Windows Terminal Services
Service Restored

Both Austin Windows Terminal Services (WTS) nodes are back in production as of 3:30 p.m.  Only login sessions active at 3:03 p.m. on TS02 were affected.  The affected users were able to reconnect to WTS on the redundant node.


At approximately 3:03 p.m. on May 13, 2009, the Austin Windows Terminal Service began malfunctioning. Users may be experiencing log-on problems. Active log-ins on node TS02 were lost. This problem has been reported to the service manager and is being investigated. 


Last updated on May 13, 2009 4:09 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!