The University of Texas at Austin

ITS Services Status


Service Restored / EID Administrative Web App. problems
Service Restored

From 7:38am to 8:58am this morning, one of the three production servers which serve the EID administrative web application was having problems reaching web central (which it uses to serve a portion of its content) During this time, users who were randomly sent to this machine would have experienced errors.  Due to the way the load balancing works, this would be
approximately 10% of the customers of the service.

The service has been cycled and it seems to be responding normally.


Last updated on May 21, 2009 8:11 AM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!