The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Status


Service Restored / UTDirect EID Authentication
Service Restored

At approximately 12:56 p.m. on 05/22/2009 , the UT Direct EID Logon AUthentication service became unavailable. . Users were experiencing errors while trying to log on.. This problem has been corrected and the service was restored at 1:15 p.m.


Last updated on May 22, 2009 1:52 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!