The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status

RESTORED: Remedy down
Service Restored

The Remedy server process on ASPIRIN consumed all available CPU cycles and system memory, resulting in Remedy becoming unresponsive.  The server has been restarted, and Remedy is back online as of about 8:10PM.
ITS Windows Enterprise Support staff are investigating the root cause of this interruption, and apologize for any inconvenience.

Last updated on Jun 15, 2009 11:09 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!