The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Status

BMC AR System E-Mail / service restored
Service Restored

The production BMC Remedy AR System E-mail engine was re-started this morning at 09:59 a.m. after users reported not receiving any e-mail from Remedy. A examination of the AR System e-mail messages form showed 4543 messages in the error state. The messages were re-sent and should arrive within a few minutes.

Last updated on Jun 17, 2009 10:18 AM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!