The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status


RESTORED:  Ironport   backlogs delaying incoming e-mail
Service Restored

Between 5:00 a.m and 7:30 p.m. on July 1, 2009, the e-mail service was slow. The service has been restored and is functioning normal


At approximately 5:00 a.m. on July 1, 2009, the e-mail service became slow. Users may be experiencing delayed e-mails. This problem has been reported to the service manager and is being investigated. We anticipate restoring service by late tonight.


At approximately 5:00a.m on 07/01/2009 One of three Ironport email filtering service began malfunctioning. Users may be experiencing backlogs of up to over an hour. This problem has been reported to the service manager and is being investigated.


Last updated on Jul 1, 2009 8:28 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!