The University of Texas at Austin

ITS Services Status

RESOLVED:Backup ISP Connections Down
Service Restored

The backup ISP connections were brought back online at 12:44:47. Backup
and primary circuits are all working properly again.

UT’s backup ISP connections (Internet, R&E networks, etc.) are currently
down. The external peerings dropped at 12:17:59. We are working with our
ISP to determine the cause and get an estimated time to repair.

At this time, no production services are affected. If there is any
service interruption to our primary circuits while the backup paths are
down, it could result in an actual service interruption.


Last updated on Mar 26, 2012 12:47 PM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!