The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Status


RESOLVED: Multiple Services Offline
Service Restored

All services have been restored and verified.  If you are experiencing problems please contact the ITS Hep Desk at 475-9400


Systems staff are working to restore and verify the remaining services


As of 3:06pm network has been restored.


As of 2:49pm a networking problem caused disruption to multiple services.

Services affected include:

• Blackboard: Restored
• Web Central: Restored
• Footprints: Restored
• Oracle RAC: Restored
• OVPD Database: Restored
• Oracle Backups: Restored
• All MSSQL: Restored
• MySQL: Restored
• Portions of Austin Disk: Restored
• UMBS: Restored
• Adobe Connect: Restored
• Sharepoint: Restored
• SecureDoc: Restored
• Mainframe: Restored

Systems staff are investigating


Last updated on May 16, 2012 3:56 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!