The University of Texas at Austin

ITS Services Status


RESOLVED: Multiple Services Offline
Service Restored

All services have been restored and verified.  If you are experiencing problems please contact the ITS Hep Desk at 475-9400


Systems staff are working to restore and verify the remaining services


As of 3:06pm network has been restored.


As of 2:49pm a networking problem caused disruption to multiple services.

Services affected include:

• Blackboard: Restored
• Web Central: Restored
• Footprints: Restored
• Oracle RAC: Restored
• OVPD Database: Restored
• Oracle Backups: Restored
• All MSSQL: Restored
• MySQL: Restored
• Portions of Austin Disk: Restored
• UMBS: Restored
• Adobe Connect: Restored
• Sharepoint: Restored
• SecureDoc: Restored
• Mainframe: Restored

Systems staff are investigating


Last updated on May 16, 2012 2:56 PM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!