The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Status


RESOLVED: DE instance of Com-plete
Service Restored

The DE instance of Com-plete, the mainframe 3270 session server used by application developers, started hanging sessions around 12:56pm and eventually became unavailable entirely.  It would not immediately respond to commands to restart but ultimately became available again at 13:32.

ITS Systems staff are now researching the cause of the failure and will work to prevent a recurrence.


Last updated on Jun 21, 2012 1:55 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!