The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status

RESOLVED:UTmail Sign Up and UMBS Migration Web Sites Are Down
Service Restored

The UTmail Signup Portal is functioning normally and all emergency code changes have been backed out.

The UTmail sign-up and manage/UMBS migration web site is functioning again as of 1:01 PM.  This morning’s maintenance on the Cat-1 MySQL service was the immediate cause of the outage, but there is also an undiagnosed bug at work as well.  Deploying the new SSL certificates on the UTmail web portal did not work as it should have, so an emergency code change was done to work around the problem.  ITS Systems and Applications staff will continue working on the underlying problem so that the emergency code change can be backed out.

ITS Systems is investigating.

Last updated on Jul 12, 2012 4:01 PM

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