ITS Services Status
RESOLVED: Footprints Workflow Updates Completed
This update (SYSMOD 2417) is completed.
WHAT IS THE MAINTENANCE
address a bug which affects Google Chrome browsers.
WHO IS IMPACTED BY THIS CHANGE
ITS Help Desk Tier I/II users of the ‘ITS Incident Management’ FootPrints
WHAT IS THE IMPACT OF THIS CHANGE
To enforce assignment/routing restrictions and workflow for tickets
created by Tier I help desk consultants.
Last updated on Jul 7, 2012 9:31 AM