The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Status


RESOLVED:  TIM, TED and ID Photos Services Unavailable
Service Restored

All services are restored. 


ID Photos services (Virtual ID, Photo Roster, Photo Gateway), uTexas Identity Manager (TIM), and uTexas Enterprise Directory (TED) services are currently unavailable. Applications and Systems staff are investigating.  EID-based login to services that rely on TED for authentication are not available. Logins to UT Direct and Fat Cookie services are operating normally.


Last updated on Aug 6, 2012 8:59 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!