The University of Texas at Austin

ITS Services Status

RESOLVED:  NetApp Maintenance Issues

Service Restored

12:00 noon update

NetApp Filer Maintenance is complete.
All services are restored. 

Post-maintenance work continues for the Blackboard database environment.  Blackboard database work will be transparent to end users. 

This is the final update for the NetApp Maintenance Issues incident.


11:15 am update

NetApp Filer Maintenance continues.

The following services are currently stabilized:
•  www.utexas.edu
•  Webspace
•  Blackboard
•  Footprints (Partial Availability)
•  TED, TIM, ID Photos:  all services that use EID-based login
•  WHIPS
•  Wikis
•  Document Repository


10:00 am update
Systems staff continue efforts to resolve issues related with the NetApp Storage maintenance this morning.

The following services are experiencing intermittent availability:
•  www.utexas.edu
•  Webspace
•  Blackboard
•  Footprints (Partial Availability)
•  TED, TIM, ID Photos:  all services that use EID-based login
•  Wikis


9:30 am update

Systems and Networking staff continue efforts to resolve issues related with the NetApp Storage maintenance this morning.

The following services are unavailable:
•  Webspace
•  Blackboard
•  Footprints (Partial Availability)
•  TED, TIM, ID Photos:  all services that use EID-based login
•  Wikis


Systems and Networking staff continue to investigate issues that are causing outages for:

Blackboard
TED, TIM, ID Photos
Wikis

Last updated on Aug 4, 2012 12:09 PM