The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status

RESOLVED: SharePoint 2010 -  Problems opening MS Office documents in web
Service Restored

service restored

Interim solution in place.  Service was restored at 8:26 PM.  Systems staff are investigating root cause.

UDC has reported timeouts when attempting to open MS Office documents in their site collections.  Issue has been duplicated.

Last updated on Jan 22, 2013 12:40 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!