The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status

RESOLVED: ITS Help Desk IVR Unresponsive
Service Restored

The ITS Help Desk Call Center IVR system is back in service.

The ITS Help Desk Call Center number, 475-9400, rings once and goes to silence.  ITS staff are investigating.


Last updated on Jan 16, 2013 12:08 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!