The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status


RESOLVED: ITS Searches are timing out and giving warnings
Service Restored

This has been resolved.

A backup system is currently being installed to avoid this sort of problem in the future.


At this time any queries of either ITS Help and Support pages, or searches on the ITS Site are currently timing out and then giving warnings.

This issue has been reported by a few ITS employees and been confirmed by the ITS Help Desk. Earliest report of the search functionality being down is at 2PM.


Last updated on Feb 28, 2013 4:14 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!