The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status

RESOLVED:SmartVoice Message-Waiting
Service Restored

The problem with message-waiting indicators has been fixed.  An audit is running which will sync up all mailboxes and phone sets.  The process may take several hours.  Meanwhile, any new message activity will set and clear indicators correctly.

A number of customers have reported voice mail message-waiting indicators not being set or cleared.  ITS staff is investigating.









Last updated on May 28, 2013 10:04 AM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!