The University of Texas at Austin

ITS Services Status


RESOLVED:Central Web Authentication Error
Service Restored

ITS became aware at 11:45 am that some users were seeing the error “A Server secret is missing. Please call 512-471-8800 to report this error and try again later. Thank you.” on the CWA login page used by UTDirect and Fat Cookie services. This error has been investigated and was resolved at 12:03 pm.


Last updated on Jun 27, 2013 12:08 PM

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Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!