The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status

RESOLVED:Central Web Authentication Error
Service Restored

ITS became aware at 11:45 am that some users were seeing the error “A Server secret is missing. Please call 512-471-8800 to report this error and try again later. Thank you.” on the CWA login page used by UTDirect and Fat Cookie services. This error has been investigated and was resolved at 12:03 pm.

Last updated on Jun 27, 2013 1:08 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!