The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status


RESOLVED: Emergency maintenance -  Blackberry Enterprise Services
Service Restored

Maintenance completed.


8/18/2013 8:50pm
Maintenance resumed


8/18/2013 6:01pm
Maintenance has been suspended. Service is operational.


8/18/2013 3:39pm
Maintenance is ongoing.


8/18/2013 8:56am
Maintenance has resumed


8/18/2013 3:30am
Maintenance suspended. Maintenance will continue later on Sunday at a time to be determined.


8/18/2013 1:34am
Blackberry Enterprise Services emergency maintenance is expected to last until 3 AM.


8/17/2013 11:05pm
Blackberry Enterprise Services emergency maintenance is expected to last until 2 AM.


8/17/2013 10:11pm
Start has been delayed until 11:00 PM.


8/16/2013 3:33 PM
Blackberry Enterprise Server (BES) will be upgraded to the latest product release.    The maintenance window is scheduled for Saturday, 8/17/13, from 9:00 PM to 11:59 PM.  During this time there will be intermittent interruptions for blackberry devices attempting to synchronize their AEMS mailboxes. 


Last updated on Aug 18, 2013 9:34 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!