The University of Texas at Austin

ITS Services Status


RESOLVED: Users not able to access Canvas
Service Restored

Canvas is again operating normally for all users.


We’re continuing to work to get Canvas back to normal performance. Just a quick update for you: the issue we’re working on is affecting many sites that make use of Amazon Web Services, not just Canvas. We’ll keep you posted.


We’re investigating an issue that is preventing users from accessing Canvas right now. We will provide more details and an ETA as information becomes available. We apologize for the inconvenience to you and your users.


Last updated on Aug 25, 2013 3:29 PM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!