The University of Texas at Austin

ITS Services Status

RESOLVED:Office365 (AEMS) service degradation

Service Restored

As of 12:05pm, Microsoft has completed the load balancing.


As of 10:02am Monday 8/26, Microsoft engineers have identified and are continuing their investigation where some users served from the Americas may be experiencing Outlook disconnects. The issue seems to be caused by a load balancing problem. At this time Microsoft engineers are rebalancing load to mitigate impact. As a workaround, users can connect to Exchange Online through Outlook Web App (aka owa).

Last updated on Aug 26, 2013 12:30 PM