ITS Services Status
RESOLVED: UT Direct & Broker Issues
12:43 PM-Service should be restored
Broker calls to the mainframe were timing out, which in turn overwhelmed the tomcat threads on utdirect
We’re investigating the root cause
12:40 PM-UT Systems still having problems with broker,restarting the broker process now.
12:37 PM-Reports from developers saying UT Direct is down started coming in around 12:24.
12:36 PM-Staff at ITS Help Desk are unable to reach UT Direct or authenticate to services requiring a UT Direct login.
12:30 PM-Utdirect servers were overloaded, service is restored as of now.
12:16 PM-Today at 12:10 the ITS Help Desk was experiencing a very slow and unresponsive use with UTDirect. With continuous tries, we get a “Service is currently unavailable” message.
Last updated on Aug 30, 2013 6:00 AM