The University of Texas at Austin

ITS Services Status


RESOLVED: Bandwidth Subscriptions Homepage Unavailable
Service Restored

Both of these services have been restored.


The Bandwidth Subscription (https://bwtiers.db.gw.utexas.edu) and Resnet Subscriptions (https://resnet.db.gw.utexas.edu/) both rely on the XML Gateway Service. 

ITS Networking believes the services will be resolved once the XML Gateway Service is restored.


The Bandwidth Subscriptions homepage is currently inaccessible. This is preventing users from purchasing or upgrading their network bandwidth. ITS Networking is aware of the issue and is investigating.


Last updated on Aug 29, 2013 1:42 PM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!