The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status

RESOLVED: Office 365:  Possible Email Delivery Delay
Service Restored

As of 9pm 9/27, the Office365 email delivery delay issue has been fully resolved.

As of 4:30pm, Microsoft Office 365 has identified the root cause of the email delivery delay issue and is restoring service globally.  ITS will continue to monitor the progress and track any potential issues.

As of 10:30am, Microsoft Office365 has confirmed that some customers served from the Americas are unable to receive emails from the external domain, however there are no issues when sending emails.  They are continuing the investigation and recovery.

As of 9:15am, Office365 has confirmed that email delivery in the cloud is experiencing delays for some users.  It is not clear that UT campus is affected, but we will monitor the situation and post status as appropriate.  If our users are experiencing issues with email delivery, please inform ITS helpdesk ( so we can track better.

Last updated on Sep 28, 2013 12:15 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!