The University of Texas at Austin

ITS Services Status

RESOLVED: Service Interruptions in Data Center
Service Restored

The following list of ITS Systems Services confirmed to be affected from ~10:47am-12:15 pm

  Austin Disk Services
  On-premise AEMS
  UT Lists
  Sharepoint 2010, 2010 Project Server
  UTEBS (UT Enterprise Bulk Storage)
  MySQL non-CAT1
  Adobe Connect
  TID Printing (encrypted only)
  BMDS (bulk mail delivery system)
  XML Gateway
  Mainframe tn3270 access
  Ironport email delivery
  UT-V Virtual Hosting (degraded)
  Office 365 Active Directory authentication (for new connections)
  Urgent email
  SmartVoice web and client app (Message-taking and phone logins were not)

All email queued was delivered by 1:00 pm.

1:05 PM All services are operational. 


Last updated on Oct 2, 2013 9:19 PM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!