The University of Texas at Austin

ITS Services Status

RESOLVED: Emergency MySQL (non-CAT1) outage ~7:30-7:45
Service Restored

The root cause of the MySQL non-CAT1 service disruption has been identified as an external client flooding the server with requests for a course catalog.

The issue was resolved by ITS Systems Web Central administrators.

At approximately ~7:30AM ITS Systems were alerted to reports of websites not responding that indicate service failure of the MySQL (non-CAT1) service.

ITS Systems staff logged in and investigating the problem by 7:40; the issue resolved without intervention by staff at approximately 7:45.

ITS Systems staff will continue to investigate and monitor the service.

Last updated on Oct 7, 2013 8:38 AM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!