The University of Texas at Austin

ITS Services Status

RESOLVED: UTPrint Outage
Service Restored

The UTprint service was unavailable from 6:59 pm to 7:19 pm on 10/8. UTprint support staff and ITS System staff are working with the vendor to determine the cause of the outage. 

The ITS Help Desk has received reports of UTPrint not working in McCombs and ETC starting at approximately 7:00 pm. When customers attempt to retrieve printed items, they receive an error message ‘EDI can’t find server for authentication.’

Last updated on Oct 9, 2013 8:14 AM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!