The University of Texas at Austin

ITS Services Status

RESOLVED: UTPrint Outage

Service Restored

The UTprint service was unavailable from 6:59 pm to 7:19 pm on 10/8. UTprint support staff and ITS System staff are working with the vendor to determine the cause of the outage. 

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The ITS Help Desk has received reports of UTPrint not working in McCombs and ETC starting at approximately 7:00 pm. When customers attempt to retrieve printed items, they receive an error message ‘EDI can’t find server for authentication.’

Last updated on Oct 9, 2013 8:14 AM