The University of Texas at Austin

ITS Services Status


RESOLVED: Emergency SmartVoice Maintenance, Oct. 21st, 10 p.m.
Service Restored

Maintenance is completed, with all services up.


What:
Brief outage to rebuild the SmartVoice Directory.  Although there has been no known customer impact, the List Directory has shown symptoms of sluggishness, and a precautionary rebuild is advised.

When:
Monday, Oct. 21, 10 p.m.

Who:
SmartVoice customers and their callers will be affected.

Impact:
SmartVoice logins will be logged out.  Callers will hear a “service temporarily unavailable” message.  Downtime should be less than 30 minutes.


Last updated on Oct 21, 2013 9:43 PM

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