The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

ITS Services Status

RESOLVED: Emergency SmartVoice Maintenance, Oct. 21st, 10 p.m.
Service Restored

Maintenance is completed, with all services up.

Brief outage to rebuild the SmartVoice Directory.  Although there has been no known customer impact, the List Directory has shown symptoms of sluggishness, and a precautionary rebuild is advised.

Monday, Oct. 21, 10 p.m.

SmartVoice customers and their callers will be affected.

SmartVoice logins will be logged out.  Callers will hear a “service temporarily unavailable” message.  Downtime should be less than 30 minutes.

Last updated on Oct 21, 2013 10:43 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!