The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status

RESOLVED: Emergency Windows Web hosting (ColdFusion) maintenance
Service Restored

Service has been restored to the Windows Web hosting (Cold Fusion 9) environment.

ITS Systems staff have validated all sites hosted in that environment, and have identified one site that needs continued remediation.  ITS Systems is actively working with that customer.  All other sites are expected to be functioning as normal

Service has been restored to the Windows Web hosting environment.

ITS Systems staff are validating all sites hosted in that environment. 

The Windows Web hosting environment has been rebuilt and restored.

We are in the process of migrating sites to the new server.

Based on current estimates of remaining work effort, Windows Web hosting should be restored by the end of the day.

Further remediation is required, which requires restoration from VM backups for analysis.

The websites attached in the previous message will be offline until further notice.  An ETA for service restoration will be provided as soon as possible.

The ITS Systems team will be contacting the owners of the websites directly with further information.

Websites being hosted in the ITS Windows Web Hosting environment are currently unavailable.

ITS Systems staff is aware of the problem and is applying the latest patch from the vendor to the environment to resolve the situation.

This activity is expected to be completed by 3:00 PM 10/22/2013.

Last updated on Oct 24, 2013 2:22 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!