The University of Texas at Austin

ITS Services Status

RESOLVED: Construction Industry Institute SharePoint site is down

Service Restored

Service is restored.

This issue affects the following four SharePoint sites:

Site:                                                Access shortcut (Intranet only):                         http://sp-app01:8080/default.aspx       http://sp-app01:8081/default.aspx                         http://sp-app01:8084/default.aspx                             http://sp-app01:8085/default.aspx

Certain users of these sites are unable to log into their SharePoint 2010 page. They will experience a looping login prompt. The service is considered degraded.

Temporary workaround: Access is available internally only by using a shortcut (listed above). This method allows users to access their documents until the access issue is resolved. Note: The initial login may take up to or more than 30 seconds.

Maintenance activities were completed.  CII site collections remain inaccessible.  Investigation continues.

Maintenance begins now.  There will be intermittent SharePoint 2010 outages until midnight.

Investigation continues

SharePoint 2010 services were restored at 5:05 PM.  However,  CII site collections are still down.  Investigation continues.

SharePoint restart will occur at 5:00 PM.  Service outage will occur for 5-10 minutes.

Troubleshooting continues.

Construction Industry Institute reports their Sharepoint site is down.  Systems staff are investigating.

Last updated on Oct 31, 2013 9:36 AM