The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status

RESOLVED: UT Direct pages loading with significant delays
Service Restored

This issue is Resolved, following this morning’s successful “UT Direct’s Enterprise Data Broker service maintenance”

ITS-Systems (Administrative Systems) staff are making configuration changes to alleviate the slowdowns.  Investigation continues into the root problem.

Reports coming from the ITS Help Desk- As of approximately 9:30 AM but perhaps beginning earlier, UT Direct pages are showing significant (>30 second) delays in load times.

Last updated on Nov 5, 2013 5:51 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!