The University of Texas at Austin

ITS Services Status


RESOLVED: Electronic Access Student Information (EASI) for Help Desk not Functioning
Service Restored

The EASI issues have been resolved.


EASI, the program we use to verify identities for Former Students is not loading or is redirecting to the ITS Status page. This started approximately 8:43am. Any customers using EASI will be affected by this issue.


Last updated on Nov 18, 2013 4:42 PM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!