The University of Texas at Austin

ITS Services Status

RESOLVED: UTDirect Malfunctioning

Service Restored

UTDirect is now functioning normally.


ITS Systems staff are investigating.


As of 8:42AM on 11/15, the Help Desk has received reports and has independently confirmed that UT Direct applications are either inaccessible or very slow to load.
Attempts to access UT Direct sometimes results in a redirection to the ITS Services Status page “https://www.utexas.edu/its/alerts,” though it is unclear when this service interruption began.
This appears to impact all users and isn’t UT Direct application-specific.

Last updated on Nov 15, 2013 11:52 AM