The University of Texas at Austin

ITS Services Status

RESOLVED: UTDirect Malfunctioning
Service Restored

UTDirect is now functioning normally.

ITS Systems staff are investigating.

As of 8:42AM on 11/15, the Help Desk has received reports and has independently confirmed that UT Direct applications are either inaccessible or very slow to load.
Attempts to access UT Direct sometimes results in a redirection to the ITS Services Status page “,” though it is unclear when this service interruption began.
This appears to impact all users and isn’t UT Direct application-specific.

Last updated on Nov 15, 2013 11:52 AM

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!