The University of Texas at Austin

ITS Services Status

RESOLVED:  Footprints issues

Service Restored

As of 8:51 am, Footprints seems to be responsive and functioning properly.


Today, November 18, 2013, we have received multiple notifications that staff members are having trouble accessing BMC Footprints. We received notifications starting at 8:31 am that Footprints is slow to respond or unresponsive. The error that is being stated from Footprints is “Gateway Time-out The gateway did not receive a timely response from the upstream server or application.”

Last updated on Nov 18, 2013 9:55 AM