The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status

RESOLVED: Inbound mail backlog
Service Restored

The inbound flood that caused the backlog began to abate at 3:43, and was in full retreat 3:53. The backlog of undelivered mail was cleared out at 4:20. The situation has returned to normal. The mail delays caused by the backlog peaked at between 30 and 45 minutes.

Our inbound IronPort appliances are experiencing a significant backlog due to a large influx of mail beginning at 3:02pm this afternoon. ITS Systems staff are investigating to see if this flood can be halted. Until the flood is halted, there will be delays on inbound mail, including some but not all mail between Office 365 and on-premise Exchange.

Last updated on Nov 18, 2013 7:18 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!