The University of Texas at Austin

ITS Services Status

RESOLVED:Issue with UTBackup Web Console

Service Restored

This problem was resolved by the UTBackup service upgrade.


Vendor support was engaged and it was determined to be a software conflict between the latest version of Google Chrome and the current version of the UTBackup platform.

https://support.code42.com/Administrator/Latest/Troubleshooting/Administrator_Console_For_Enterprise
_Server_Versions_3.3.x_Through_3.5.3.x_Freezes_In_Chrome
Please utilize an alternative browser until the necessary server-side corrective fix can be planned, scheduled and implemented.


There is an issue with logging into the UTBackup web interface.

Vendor support has been engaged.

Last updated on Dec 9, 2013 2:30 PM