The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ITS Services Status


RESOLVED: Adobe ColdFusion Server may be down
Service Restored

Only certain web pages on a small number of websites utilizing MS Access database as a backend were affected.  The issue is now resolved.


Starting at approximately 5:00pm today, December 6th, users who are attempting access websites using ColdFusion are experiencing errors stating: “The website you are accessing has experienced an unexpected error. Please contact the web administrator.” This may include a database query error.  The ColdFusion server seems to be experiencing issues and will impact any users attempting to use ColdFusion powered websites or databases.


Last updated on Dec 6, 2013 6:58 PM

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!